Frequently Asked Questions

What is

BitGame is a fair cryptocurrency casino. We allow users from all around the world to play games like Narcos, 300 Spartans, Book Of Egypt, Pirate Slot, Fruits Slot, High Low, Lucky 7, Dice, Blackjack, Videopoker, Red Dog Poker, Casino War, Heads Or Tails, Let It Ride on our site.

Why play on

  • Multiple games to choose from
  • Multiple currencies to play with
  • Up to 2.5% Lossback and 0.35% Betback bonuses
  • Achievements
  • Instant deposits
  • Instant withdrawals
  • Provably fair

What games can I play?

  • Narcos
  • 300 Spartans
  • Book Of Egypt
  • Pirate Slot
  • Fruits Slot
  • High Low
  • Lucky 7
  • Dice
  • Blackjack
  • Videopoker
  • Red Dog Poker
  • Casino War
  • Heads Or Tails
  • Let It Ride

What is the house's edge?

A term used to describe the mathematical advantage that games has over you as you play over time.
BitGame's edge is only 1% for the dice.

Where can I find the latest updates and news about events and promotions?

What is BitGame Champions leagues system?

BitGame Champions Leagues is a great system originated from popular multiplayer online games, that rewards active players with Lossbacks and Betbacks. All players are placed in Bronze league by default, and required to make bets to reach higher leagues and better rewards. In order to get to the higher league player need to earn certain amount of LP(League Points). 1 LP = 0.01 USD bet in any game of the platform. User could receive up to 2.5% Lossback and 0.35% Betback bonuses for each of 0.01 USD bet and higher. See required amount of LP, bonuses and other details for each league on this page.

Is this site fair?


How do I change my password?

Click Here

How do I change my email address?

Click Here

What are the minimum and maximum allowed deposit amounts?

There are no limits on deposits.

Can I deposit Ethereum Classic (ETC) into my BitGame Ethereum (ETH) address?

No, do not send Ethereum Classic (ETC) to Ethereum (ETH) address and vice versa. Such deposits will be lost.

How do I withdraw?

Go to Withdraw page, enter the desired amount, your wallet address and click on withdraw. Usually, we process withdrawal request in a few minutes but in some cases, withdrawal request can be delayed up to 24 hours due to a security check.

How long should I wait until deposit is credited?

In general, each deposit requires 5-10 minutes to be credited, unless if you are considered trusted in which case it should be instant.

Is BitGame optimized for mobile use?


Can I have more than two accounts?


Help, I need more promotional materials for the affiliate program.

If you need additional promotional materials, please send a message to our support with your request and we will be happy to assist you with your needs.

What are the best browsers to play on when using BitGame?

Chrome or firefox

What is self-referral?

Signing up under your own affiliate link in order to get referral earnings for all your bets.

Can I refer myself, in order to earn more affiliate profits?

No this isn't allowed.

What is bitcoin?
Bitcoin is a form of digital currency that is created and held electronically. It is also decentralized which means that no one controls it.

What is cryptocurrency?
A cryptocurrency is a digital or virtual currency that uses cryptography for security.